CMS (Complaint Management System) & IVR (Interactive Voice Response Service)

Our bank is committed to enhancing your banking experience with our newly launched user-friendly CMS and IVR services. Seamless support with features like automated SMS acknowledgments, complaint tracking and the ability to address unauthorized transactions. Our IVR system offers multilingual support, instant debit card blocking and direct access to customer support 24/7.

1. Experience hassle-free banking with our toll-free number: 18002332570.

2. For more information or to report any online transaction issues, fraud, or general complaints,

3. visit: https://complaint.vvsbank.com

Features

1. The bank has enabled an online user-friendly CMS.

2. Automated acknowledgment via SMS and tracking complaints via the bank's website https://complaint.vvsbbank.com/.

3. Customers can complain about unauthorized transactions/general complaints.

4. Customers will be able to track their service request history.

Benefits for IVR Services

1. Support for multiple preferred languages.

2. Complaints and blocking of your debit card can be done instantly.

3. Call transfer facility to the customer support team.

4. 24 x 7 Service Support